MADE TO ORDER PROCESS

Made to Order Highlights

Each MARLENE SIMONE piece is made to order in our small private atelier, FL, USA, created especially for you after your purchase is placed.

This approach allows us to focus on exceptional craftsmanship, precision, and intention, rather than mass production. Every garment is carefully cut, sewn, and finished by skilled artisan, ensuring the highest standard of quality and attention to detail.

What Made to Order Means

• Your piece is produced individually by an expert seamstress, not pre-stocked
  
• Fabric is cut specifically for your order
  
• Construction begins only after checkout. You order gets in the Q the next business day after the day you place your order.
  
• Each garment undergoes a final quality review before shipping

Production Time

Because your piece is made exclusively for you, production requires additional time.

Production time typically ranges from 1–7 weeks from the date of purchase, excluding shipping.

Production time depends on the design or any further customization request from the client. 

Please refer to the individual product description for the most accurate production or processing timeframe.

For orders containing multiple items, production time may be extended.

Each additional item adds approximately 2-3 extra production days depending on the size of the item, calculated based on the item in your order with the longest production time.

You will receive a confirmation once your order ships with a tracking number.

Sustainability & Intentional Design

Made to order allows us to:

• Reduce excess inventory and waste
  
• Produce thoughtfully and responsibly
  
• Maintain full control over quality and materials
  

This process reflects our commitment to slow fashion and enduring design.

Returns & Exchanges

Please note that made-to-order items are unique as they are created specifically for you.

We have 7 days return and exchange period from the time you get your order delivered.

If you have questions about sizing, fit, or customization, we encourage you to contact us before placing your order.

Questions?

We are happy to assist with sizing guidance, measurements, or special requests.

Please contact us via contact form on contact page prior to purchase if you are unsure.